Shipping Policy

Shipping Services:

• We offer seamless and reliable shipping worldwide, including the UK, USA, European Union, and beyond.
• Shipping rates are determined by factors like weight, dimensions, package quantity, and invoice value for customs.

UK Shipping:

• Flat-rate shipping fee of £4.99 for orders below £50.
• Next working day delivery within the UK mainland following dispatch.

International Shipping:

• Customers outside the UK can contact us via email at info@petsnest.co.uk for tailored shipping information.

Trusted Couriers:

• Collaborate with trusted courier services such as Royal Mail, Parcelforce, DPD, Hermes, and UPS.
• Fully trackable shipping solutions.

Dispatch and Delivery:

• Orders processed and dispatched within 24-48 hours.
• Standard delivery timeframe: 5 to 7 business days.
• Expedited delivery may occur in certain instances.
• Each order comes with a tracking number for monitoring shipment until delivery.

Customer Support:

• Dedicated customer service team available to address queries or concerns promptly.
• For comprehensive information on worldwide delivery options, customers can contact us at info@petsnest.co.uk.